Services Start After Agreement
Bookkeeping work begins only when the scope, fees, responsibilities and access requirements have been agreed in writing.
Agreement to These Terms
By accessing this website, booking a consultation, submitting an enquiry or engaging Seller Bookkeeping UK for bookkeeping support, you agree to these Terms & Conditions. If you do not agree with any part of these terms, please do not use this website or request services from us.
These terms apply alongside any written proposal, engagement letter, service schedule, quote or email agreement we provide. If a written engagement letter conflicts with these website terms, the signed engagement letter will normally take priority for the specific service covered by that agreement.
Last updated: 25 June 2026.
Important: This page is a practical terms template for Seller Bookkeeping UK website and service use. It should not be treated as legal advice. Businesses should review their final terms with a qualified UK legal professional before publishing or relying on them.
Key Points in Plain English
Accurate Records Are Essential
You remain responsible for providing complete, accurate and timely information, including marketplace reports, invoices, bank data and VAT details.
Confidentiality Matters
We handle business information confidentially and use it only to provide services, communicate with you and meet legal or regulatory obligations.
General Information Only
Website content is educational and does not replace personalised bookkeeping, tax, VAT, legal or financial advice.
Terms for Ecommerce Bookkeeping Services
Seller Bookkeeping UK provides bookkeeping and finance support for ecommerce sellers, including Amazon seller bookkeeping, eBay seller bookkeeping, Shopify bookkeeping, marketplace reconciliation, VAT-ready record keeping, Making Tax Digital support workflows, management reporting and related ecommerce accounting administration.
The exact services provided to you will depend on the package, quote, proposal or engagement letter agreed between us. We may offer one-off consultations, clean-up work, monthly bookkeeping, software setup, reconciliation support, reporting support and related advisory discussions.
Scope of Work
Before paid work starts, we will aim to confirm the scope of work, expected deliverables, software access, reporting period, fees and any assumptions used in preparing the quote. Any work outside the agreed scope may require a separate quote or written approval.
- Amazon, eBay, Shopify, Etsy, WooCommerce and multi-channel sales data may require additional app or software integrations.
- Marketplace reconciliation can depend on the quality and availability of platform settlement reports, bank feeds and payment gateway reports.
- VAT, tax and accounting advice may require additional information or referral to a qualified accountant or specialist adviser.
- Historical clean-up work may take longer where records are incomplete, duplicated, miscategorised or not reconciled.
No Guarantee of Specific Tax, VAT or Profit Outcome
We use reasonable care and skill when providing bookkeeping support, but we cannot guarantee that our work will produce a particular tax saving, VAT result, profit improvement, funding outcome, HMRC outcome or business result. Your outcomes depend on your records, business activity, platform data, stock position, pricing, fees, advertising costs and wider commercial decisions.
Professional Advice and Third-Party Referrals
Where your situation involves complex tax, VAT, legal, payroll, international selling, customs, company law or financial planning questions, we may recommend that you seek advice from a qualified professional. Any third-party adviser, software provider, app, accountant or platform you choose to use will have their own terms and privacy practices.
Fees, Payments, Quotes and Cancellations
Fees will be explained in a quote, proposal, pricing page, invoice, service agreement or email confirmation. Prices may vary depending on your sales channels, monthly transaction volume, VAT status, number of bank accounts, payment gateways, software integrations, reporting needs and the condition of your existing records.
Payment Terms
- Invoices must be paid by the due date shown on the invoice or agreed in writing.
- We may pause work if invoices remain unpaid or if required information has not been supplied.
- Monthly bookkeeping services may be billed in advance, arrears or by direct debit where agreed.
- One-off clean-up projects may require an upfront payment or staged payments.
- Software subscription costs, marketplace app costs and third-party fees are normally your responsibility unless agreed otherwise.
Consultation Bookings
Free consultations are offered to help us understand your business and identify whether we are a suitable fit. We may reschedule a consultation if we are unavailable, if information is incomplete or if the consultation request is outside the services we provide.
Please give reasonable notice if you need to cancel or rearrange a call. Repeated missed appointments may mean we decline to offer further free consultations.
Cancellation of Ongoing Services
Either party may cancel ongoing services by giving the notice period agreed in the engagement letter, proposal or written agreement. If no notice period has been agreed, we ask for reasonable written notice so that open bookkeeping periods, handover work and outstanding invoices can be dealt with properly.
Your Responsibilities as a Client
Accurate ecommerce bookkeeping depends on reliable information. You are responsible for providing complete, correct and timely records and for telling us about any changes that may affect your bookkeeping, VAT records, tax position or reporting needs.
Information You May Need to Provide
- Business details, contact details and company or sole trader information.
- Bank statements, bank feed access or accounting software access.
- Marketplace reports from Amazon, eBay, Shopify, Etsy, WooCommerce or other platforms.
- Payment gateway reports from Stripe, PayPal, Klarna, Shopify Payments or similar providers.
- Invoices, supplier bills, stock purchase records, import documents and courier charges.
- VAT registration details, VAT scheme information and previous VAT return records where relevant.
- Details of loans, finance agreements, payroll, dividends, director transactions or owner drawings where relevant.
Access, Security and Approvals
You must ensure that access granted to us is authorised, secure and appropriate for the work requested. You remain responsible for reviewing reports, approving submissions where applicable, checking business decisions and telling us promptly if anything appears incorrect.
Deadlines
We will do our best to support agreed deadlines, but we cannot be responsible for missed deadlines caused by late, missing, inaccurate or incomplete information from you or third-party platforms. Ecommerce data delays, software outages, HMRC portal access issues and marketplace reporting problems may affect delivery times.
How We Work With Ecommerce Sellers
1
Review Your Setup
We review your sales channels, accounting software, VAT position, bank feeds, payment gateways, marketplace reports and bookkeeping pain points.
2
Agree the Scope
We confirm what is included, what is excluded, what access is needed, what records you must provide and how fees will be charged.
3
Deliver and Communicate
We complete the agreed work, raise questions where records are unclear, and provide reports or updates based on the agreed service level.
Website Use, Intellectual Property and External Links
The content on this website is provided for general information about ecommerce bookkeeping, accounting software, VAT records, Making Tax Digital workflows and related services. You may view and use the website for your own business research, but you must not copy, reproduce, scrape, republish, sell or misuse our content without written permission.
Website Accuracy
We aim to keep website information useful and accurate, but bookkeeping, tax, VAT, accounting software and marketplace rules can change. Website content may not reflect your exact circumstances and should not be relied on as personalised advice.
External Links
This website may link to GOV.UK, HMRC, accounting software providers, ecommerce apps, marketplace platforms and other third-party websites. External links are provided for convenience only. We are not responsible for third-party website content, availability, security, accuracy, pricing or policies.
Acceptable Use
You must not use this website in a way that is unlawful, harmful, fraudulent, abusive, disruptive or intended to interfere with website security. You must not attempt to gain unauthorised access to the website, server, forms, emails, client systems or related technology.
Confidentiality, Data Protection and Communication
We understand that ecommerce sellers share sensitive business information, including sales reports, fees, margins, supplier details, bank data and tax records. We will treat information you provide as confidential except where disclosure is required to provide services, comply with legal obligations, protect our rights, respond to professional advisers or obtain your consent.
Personal Data
When you contact us, book a consultation or become a client, we may process personal data such as your name, email address, telephone number, business details and information contained in bookkeeping records. Please read our Privacy Policy for more detail about how we handle personal data.
Email and Online Communication
Email, web forms, video calls and cloud software are convenient but may carry security risks. You should avoid sending passwords or highly sensitive information by unsecured email. Where possible, use secure portals, password managers or software user permissions to share access.
Privacy note: UK organisations should provide clear privacy information about how personal data is collected, used and protected. The ICO provides guidance on privacy notices and individual information rights.
Liability, Disclaimers and Service Limitations
Nothing in these terms excludes or limits liability where it would be unlawful to do so. This includes liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or any other liability that cannot legally be excluded.
Subject to the above, Seller Bookkeeping UK will not be liable for indirect losses, loss of profit, loss of sales, loss of opportunity, loss of goodwill, loss caused by inaccurate information you provide, third-party software failure, marketplace reporting errors, bank feed errors, HMRC portal issues or losses resulting from business decisions you make using bookkeeping information.
Reasonable Care and Skill
We aim to provide services with reasonable care and skill based on the information available to us. You are responsible for checking reports, asking questions, approving submissions where required and seeking specialist advice for decisions involving tax, VAT, legal, investment or financial planning consequences.
Software and Marketplace Data
We may work with third-party platforms such as Xero, QuickBooks, Sage, Shopify, Amazon, eBay, Stripe, PayPal, Link My Books, A2X or other ecommerce tools. We are not responsible for outages, pricing changes, data inaccuracies, API limitations or terms imposed by those third-party providers.
Fair Terms, Complaints and Governing Law
We aim to use clear, fair and transparent wording. UK guidance explains that standard terms should be fair, and unfair terms may be unenforceable, especially in consumer contracts. If anything in these terms is unclear, please contact us before using the website or requesting services.
Complaints
If you are unhappy with our service, please contact us as soon as possible using the contact details on this website. We will review your concern, ask for relevant information and try to resolve the issue fairly and promptly.
Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes in our services, website, legal requirements or business practices. The updated version will apply from the date it is published on this page unless stated otherwise.
Governing Law
These Terms & Conditions are intended for a UK-based business website. Unless a written agreement states otherwise, these terms are governed by the laws of England and Wales, and disputes will be subject to the courts of England and Wales.
Useful Internal Pages and Official Resources
Use these internal links and official resources to understand related policies and guidance:
Privacy Policy
How Seller Bookkeeping UK handles personal data, enquiries and client information.
Book a Free Consultation
Request a call to discuss Amazon, eBay, Shopify or multi-channel bookkeeping support.
Pricing
Review bookkeeping package information and service pricing considerations.
Contact Us
Ask a question about services, terms, consultations or client onboarding.
GOV.UK Fair Contract Terms
Official guidance on fair terms in sales contracts and responsibilities towards customers.
ICO Privacy Notice Guidance
Official privacy notice guidance for organisations handling personal data.
Terms & Conditions FAQs
Do these terms create a client relationship?
No. Reading this website, submitting a form or booking a free consultation does not automatically create a paid client relationship. A client relationship normally starts when we agree the scope, fees and responsibilities in writing.
Are website articles and guides professional advice?
No. Website content is general information only. You should obtain personalised advice before making decisions about tax, VAT, company accounts, legal matters, software migration or business finance.
Can I cancel monthly bookkeeping services?
Yes, subject to the notice period and cancellation terms agreed in your proposal, engagement letter or written agreement. Outstanding invoices and agreed handover work must still be dealt with.
What happens if I provide incomplete records?
Incomplete or late records may delay work, increase fees, reduce report accuracy or prevent deadlines from being met. We may ask questions or pause work until the required information is supplied.
Do you guarantee HMRC outcomes?
No. We do not guarantee HMRC, VAT, tax, funding or profit outcomes. We support accurate record keeping based on the information provided, but official outcomes can depend on facts, law, HMRC review and specialist advice.
Do these terms cover Amazon, eBay and Shopify sellers?
Yes. These terms are written for ecommerce sellers using platforms such as Amazon, eBay, Shopify, Etsy, WooCommerce and other sales channels, but your exact service scope will be confirmed separately.
Can these terms be changed?
Yes. We may update the website terms when services, laws, website features or business practices change. The latest published version applies from the date shown on this page.
Questions About These Terms?
Contact Seller Bookkeeping UK before booking a consultation or starting ecommerce bookkeeping support if you need clarification about scope, fees, confidentiality, cancellations or client responsibilities.